Privacy Policy

Who we are

Model My Thing is a small CAD-modeling and 3D-printing service. This policy explains what information we collect through this site, how we use it, and the choices you have. You can reach us at modelmything@gmail.com.

What information we collect

We collect personal information only when you submit the intake form. You fill it out over several steps, but everything is sent together at the end — nothing is sent to us until you submit. When you submit the form, we collect:

• Contact details you provide — your name and email (required), and your phone number (optional).
• Free text you type — a project description (required) and, if you choose, technical tolerances or specifications (optional). These are open fields, so they contain whatever detail you decide to include.
• Project selections — multiple-choice answers about your project, such as starting point, quantity, timeline, and a budget range (a range, not exact figures). On their own, these do not identify you.
• A reference ID — a short random code created when you submit, so you have a way to refer to your request. It contains no personal information.

There are some things this site does not collect:

• No file or photo uploads through the site. If you want to send files, we invite you to email them to our public intake inbox and quote your reference ID. Those emails arrive in an ordinary inbox and are handled outside this site.
• No payment or financial account information.
• No accounts and no passwords — the site has no accounts.
• No precise location.
• No device fingerprinting.

How we use it

We use the information you submit only to review, scope, and respond to your project request, and to contact you about it.

We do not use it for advertising or profiling, and we do not sell it or share it for marketing.

Browser storage

This site uses a small amount of local browser storage to make the form work. None of it is used for advertising or cross-site tracking.

• Session storage temporarily holds your name, email, phone, project description, and tolerances while you fill out the form, so you do not lose progress. It is cleared when you submit and when your browser session ends.
• URL parameters keep your multiple-choice selections in the web address, so you can resume the form or share the link. Your contact details and free-text fields are never placed in the URL.
• Theme preference — if you switch between light and dark mode, that choice is stored locally in your browser for display only.

The site sets no cookies. There is no cookie or consent banner because there is no tracking or advertising technology to consent to.

Service providers we share it with

To run the service, we rely on a few third-party providers that may receive some of the information described above:

• Airtable is the main place your submitted request is stored, including your name, email, phone, and project description. See Airtable's privacy policy.
• Resend is an email service we use only as a fallback. If saving to Airtable fails, your submission is emailed to our own inbox so it is not lost. That email carries the same information as the record. See Resend's privacy policy.
• Our public intake inbox receives any files or messages you choose to send after submitting the form.
• A third-party hosting provider serves this site and, as part of that, processes standard server request data such as your IP address in access logs.

We do not use analytics, advertising, social, map, or CAPTCHA providers. The fonts are hosted on the site itself, so your browser does not call any outside font provider.

How long we keep it

We keep intake records for up to 24 months after our last contact with you, unless you ask us to delete them sooner.

Some information persists beyond that in the normal course of things: fallback emails and any files you send stay in our inbox until we delete them, and server access logs are kept according to the hosting provider's defaults.

How we protect it

We take some basic steps to protect the information you submit:

• The credentials used to connect to our service providers are kept on the server only and are never exposed to your browser.
• Form submissions are sent over an encrypted HTTPS connection.
• The form includes a hidden field that silently discards automated bot submissions. It is a spam measure and is not used to track you.

No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Children's privacy

This site is not directed to children, and we do not knowingly collect personal information from anyone under 13. If you believe a child has provided us with personal information, contact us at modelmything@gmail.com and we will delete it.

Your choices

You can ask us to show you the information we hold about you, or to delete it. To make either request, email us at modelmything@gmail.com and we will respond.

Changes to this policy

We may update this policy from time to time. When we do, we will change the date at the top. Continued use of the site after an update means the current version applies.

Contact for privacy questions

If you have questions about this policy or how we handle your information, email us at modelmything@gmail.com.